Terms and Conditions

GENERAL PROVISIONS

Wholesale online at www.obrusy24.eu, is owned by "CHIMEX" Sp. z o.o. located at .

Online Shop www.obrusy24.eu the wholesale via the Internet. Orders are accepted only through the website www.obrusy24.eu

To make a purchase on the www.obrusy24.eu, you must register which clearly constitutes acceptance of these terms and conditions. Registration is enter your address information necessary to fulfill your order and to create a username and password to log into the site. Registration is completely free.

All data submitted by you to us are protected under the Law of 29.08.1997 on the Protection of Personal Data. Sett. ., 1997 No. 133, item. 883

These data will be used by us only for the purpose of the contract or the delivery of the shipment and the clearing and will not be available to third parties.

In cases not covered by these rules shall be governed by the Civil Code.

 

OFFER

1. Products offered by Shop www.obrusy24.eu are new. If you receive goods from a manufacturing defect claim customer has a complaint, in accordance with applicable law and the terms of the complaint.

2. All prices of goods given in PLN.

3. Shop www.obrusy24.eu reserves the right to change any prices of products on offer without prior notice. It also has the right to remove or add products to offer, placing, removal, or change promotions at any time.

4. The price of each is valid at the time of the order by the Customer.

 

HOW TO MAKE AN ORDER

1. Shop www.obrusy24.eu carrying on a trade through service www.obrusy24.eu

2. The basis for the execution of the customer order is properly filled in the form in the final stage of the order process. It is required to properly fill out all the fields. Shop www.obrusy24.eu verify orders by phone or email. If you do not make contact with the client within 3 working days, your order will be canceled.

3. Orders can be placed through the website or by phone www.obrusy24.eu.

4. In case of suspicion of false data www.obrusy24.eu Shop reserves the right to cancel the order.

5. Orders are executed in the order they are received until stocks are exhausted.

6. www.obrusy24.eu not responsible for canceled orders due to technical reasons (malfunction of systems, networks, etc.), but after identifying the error will endeavor to fix it.

7. Complete the contract condition is the presence in the store and / or suppliers store.

8. Internet Store www.obrusy24.eu customer is informed on the status of his order. In the absence of the product will be warned about the possibility of changing the order, extend the time of delivery or cancel the order.

9. Shop www.obrusy24.eu takes orders from Monday to Friday from 7:00 to 16:00 and Saturday from 8:00 to 14:00 throughout the year. Orders placed on Saturdays, Sundays, and holidays will be processed the first business day after the order.

10. In the absence of the ordered goods in stores, the customer will be immediately informed. It may happen that some of the articles presented on this site may be sold out for which I apologize.

11. After placing an order, the buyer will be sent a confirmation that the order reached us.

12. Each order is issued a VAT invoice.

 

PAYMENT

The customer can choose the following forms of payment for goods ordered for delivery on Polish territory:

1. Cash on delivery.

2. Bank transfer. The necessary bank details will be included in the automatic e-mail confirming your order.

The fact is that the performance of the contract is possible (the product is available), you will be notified in a separate e-mail. From this moment delivery time is usually 1 business day.

If you transfer payment by the customer, delivery time is counted from the date of entering the payment to our bank account.

Orders received in the afternoon and on weekends realized in the first working day thereafter. The buyer is always informed about the posting of e-mail.

In the transfer order number and the name of the buyer. If you are registered, please enter the correct user name - nickname. None of this information may extend the period to complete the transaction.

 

DISCOUNTS

We've got the following thresholds:

1% for orders above 1000 zł gross
1.5% for orders above 1500 zł gross
2.5% for orders above 2500 zł gross
3.5% for orders above 5500 zł gross
4.5% for orders above 7000 zł gross

 

SHIPPING AND DELIVERY

1. Przesyłki are delivered to the address on the order form by courier GLS. Delivery time depends on the type of shipment and the delivery address. Delivery time may increase when the courier would not find anyone at the above address, or any other cause attributable to the courier company. Shop www.obrusy24.eu not responsible for delays in delivery caused by the failure of the courier companies.

2. Koszt each parcel up to 31,5 kg courier DHL is 25 zł gross + cash on delivery 5 zł gross, if another location outside the Republic of Poland, please contact us by phone or email.

3. Any orders we are trying to achieve as soon as possible. we send in 24 hours (excluding bank holidays and public holidays)

4. Pamiętaj to the receipt of the parcel carefully check the packaging. If it turned out to be damaged, be sure to ask the courier to complete damage report.

5. Klientowi have the right to lodge a complaint in the store within seven days from the date of delivery in case of the delivered goods:

a - manufacturing defects
b - non-conformity with the contract concluded.

6. If this case, the customer is asked to contact the customer service by e-mail chimex@wp.pl or by phone. Claims for goods returned without prior arrangement will not be considered.

7. W if returning faulty goods must be accompanied by an invoice purchasing. We do not accept any COD delivery.

8. Goods necessarily should be returned in the original packaging, otherwise claims will not be considered.

9. Reklamacje are dealt with within 14 days from the date we receive your mail with the goods. If the complaint, damaged goods will be exchanged for another full blown, and if it is impossible (for example, due to exhaustion of stocks of goods) store will return the equivalent of the price of goods or offer other goods available in the store to choose from.

The costs of returning the goods advertised store returns after accepting the complaint.

10. Przy receiving a package from the courier should be noted that the package is originally packed. If the customer will be damaged package or try to open it, open the package in the presence of the courier and draw up a protocol, which effectively will seek compensation from the courier company in case of any resulting damage or defects in the goods.

11. I give rise to complaints differences in the appearance of the goods delivered to the ordered, watched on the website Store, which differences may be due to other settings (parameters) display the Customer.

 

FINAL PROVISIONS

1. www.obrusy24.eu reserves the right to:

a. change in prices and quantities of goods on offer in the shop during the day,
b. withdraw certain products from our online store www.obrusy24.eu
c. Introducing new products to offer an online store www.obrusy24.eu
d. Conduct and removal of all kinds of promotional and sales.
e. Cancellation customer orders that have been incorrectly entered into the system sales shop www.obrusy24.eu

2. In matters not covered by these Regulations, the provisions of the Civil Code.

3. The contract of sale of goods is concluded in accordance with Polish law and Polish.

4. Jurisdiction for any disputes arising from the contract of sale is the court competent for the defendant or the court of the place of performance.

Failure to do w / the rules will result in the breaking of cooperation and the possibility of losing the use of photos and descriptions of products.